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Empowering OEMs and retailers to drive customer loyalty.

Revolutionise how brands engage and retain customers with our cutting-edge solutions that combine advanced technology and data insights. New

Our Story

Loyalty Logistix, established in 2005 in Anglesey, UK, is a leading global solution provider specialising in driving customer loyalty for OEMs and retailers in the automotive and heavy equipment industries. Our expertise in data intelligence and technological innovation allows us to unlock the full potential of your DMS data, revealing insightful details about your customers. We ensure that every piece of data tells you a story - a story about your customer’s needs, preferences, and dreams.

Our approach

We understand and share your challenges of adapting to ever-evolving consumer expectations. At Loyalty Logistix, we recognise that the foundation of customer loyalty begins with exceeding customer expectation - a goal achieved through fostering genuine connections. That’s why we integrate advanced data analytics and the latest technology with deep insights into human needs and emotions. This approach positions your brand at the forefront of your customer’s mind.

Our commitment

We’re committed to empowering you with data-driven solutions that address every aspect of customer loyalty. Our wide-ranging solutions nurture customer loyalty throughout the entire customer journey, from initial engagement to post-sales services and everything in between. Leveraging predictive analytics and customer insights, we enable you to connect with your customers with the right information at the right moment, every single time. This commitment underscores our passion for developing meaningful connections and turning customers into brand advocates.

Leadership Team

Mike Mulholland

Managing Director

Mike joined Loyalty Logistix in 2011 after building his career across a wide range of sales and marketing roles in the luxury vehicle segment. Mike managed projects in both domestic and international markets.

Recognised as an expert in customer service and retention, aftersales improvement is where Mike is most specialized with experience from both supplier and client perspectives.

Nathan Welch

Operations Director

Responsibility for software development, testing, production and creative, Nathan ensures the complex CRM machine works efficiently, to specification and on time.

While providing strategic direction to our large team, Nathan also steers the innovation team while being responsible for data quality, budgetary alignment and compliance with ISO regulations.

Tatsu Clarke

Regional Director, APAC

Tatsu became the Senior Account Manager for LLL’s largest clients in 2011 based in Tokyo.

Tatsu is a fluent Japanese speaker with a strong background in Automotive and Software Development and excellent customer relationship skills. This unique mix of skills make him the ideal person to manage our business in Japan and to lead further growth throughout the Asia Pacific region.

Our certificates

ISO27001

ISO27001

ISO 27001 is an international standard that helps organisations manage information security risks by establishing an Information Security
Management System (ISMS).

Cyber Essentials

Cyber Essentials

Cyber Essentials is a UK government-backed scheme that helps organizations of any size protect themselves against the most common cyber attacks.

Microsoft Partners

Microsoft Partners

Microsoft Partners are a network of companies certified by Microsoft to provide customers with a variety of services and solutions built around Microsoft technologies.

Ready to elevate your customer loyalty strategy?

Get in touch and we’ll be happy to help.

or call us on (+44) 1248 546000